Question 1

Check-in & check-out

Accepted Answer

Check-in: from 3:00 PM until 00:30 AM
Check-out: until 10:00 AM
Early Check in: enter your apartment at 1:00 pm, cost: 19,90 euro to be purchased directly on the check in online link (Vikey) or by sending a message on whatsapp at +39 3534103715. It must be purchased by 9:00 AM of the check in date.
Late Check out: exit your apartment at 12:00 PM, cost: 19,90 euro to be purchased directly on the check in online link ( Vikey) or by sending a message on whatsapp at +39 3534103715. It must be purchased by 9:00 AM of the check out date. If you're planning to leave later from Udine our suggestion is to leave your baggage in one of the luggage storages of the train station: in this way you'll be free to bring them back just before to leave, without losing time returning home.

Question 2

Payments

Accepted Answer

Two rates:

The  non refundable rate with immediate payment at the moment of booking. 
The refundable rate, with free cancellation until 7 days before check in.

In case of payment by bank transfer (only for bookings made through our official website) the payment should be sent 8 days before check in date. Payment Accepted: Visa, Mastercard, Union Pay, Diners, American Express, Bank Transfer, Debit card,  Maestro, PayPal, Google Pay, Apple Pay

Question 3

Parking

Accepted Answer

A public car park (you need to pay the tolls) is available in the streets near the accommodation. If you need to reserve a private parking space (subject to availability) inside the building of the property for euro 20,00 per day, please contact us at +39 3534103715 (Whatsapp).

Question 4

Children & bed policy

Accepted Answer

Children are welcomed. No charge if they sleep on existing beds. The additional bed price is 25,00 euro per night and can be purchased on the check in link (Vikey) you will receive via email after booking or by sending a message on whatsapp at: +39 3534103715 the day before check in.

Question 5

Smoking policy

Accepted Answer

Smoking is not allowed inside the building. Smokers can smoke on the balcony/terrace/garden of the apartments that have one and must use the ashtray.

ATTENTION: Smoking detectors present. If activated a 250,00 euro fine will be issued.

Question 6

Animals

Accepted Answer

Pets allowed. Charge for extra cleaning due: 20 euro.

Question 7

Additional guests

Accepted Answer

Allowed with supplement and subject to availability.

Question 8

Party

Accepted Answer

Any kind of party is strictly prohibited. No noise must be made between 22:30 pm and 8:00 am for respects of other guests.

Question 9

Breakfast

Accepted Answer

Unfortunately we cannot offer breakfast in the facility due to regional regulations. There are several bars in the vicinity.

Question 10

Towels & bed sheets

Accepted Answer

Always included.

FAQ